About //
Ingram Labs

Our Story

Founded 1993 by Paul Ingram, Ingram Labs began as one of the pioneering web design agencies, serving some of the world's most recognized brands—including Toshiba, Apple, NBC, and IBM. Over the past 30 years, we have evolved into a hub for digital innovation, product design, and strategic growth.

From revolutionizing interactive experiences to leading AI-driven engagement platforms, our team has consistently been at the forefront of user-centered design and technology-driven transformation.

Recent Leadership & Travel Industry Impact

Most recently, Paul served as VP of Product Design at Virtuoso Travel, the world's leading luxury travel network. Under his leadership, Virtuoso’s digital transformation accelerated, driving:

• 450% growth in website revenue and a 360% increase in consumer traffic.

• The launch of a web and mobile travel planning platform, connecting 350,000+ travelers with advisors and facilitating over 60,000 luxury trips.

• A surge in "revenge travel" demand post-pandemic through innovative advisor-client engagement tools.

His strategic vision reshaped digital engagement in luxury travel, reinforcing Ingram Labs’ expertise in product design, user experience, and digital strategy.

What We Do

At Ingram Labs, we specialize in:

• Product Strategy & Innovation

• User Experience (UX) & Design Thinking

• AI-Powered Consumer Engagement

• Digital Transformation & Business Growth

• Creative Direction & Branding

Let's Build the Future Together

We partner with forward-thinking brands and entrepreneurs to push the boundaries of what’s possible. Whether you're looking to redefine your product experience or bring a bold new vision to life, we’re here to make it happen.

Let's talk.

Got a bold idea? A product that needs a serious edge? A design challenge that’s got you stuck?